Practical guide for bookers

Book the stay so the details reach the person staying.

Company accommodation has two audiences: the person making the booking and the people living in the home. A clear process keeps the quote, sleeping arrangement, arrival information and invoice route aligned.

This guide covers the information to send when a company, employer, agency or relocation coordinator is arranging accommodation. Payment and booking terms remain subject to confirmation.

Need a real answer?

Send the location, dates and practical requirements. We will point you to a current home or explain what can be sourced.

Send your accommodation brief

A guide is information, not a booking or availability result.

Name the decision-makers

Give the traveller or team contact, the person approving the spend and the invoice or accounts contact. If an agency is placing someone for a client, say who can accept the booking terms.

One named contact reduces the risk of a date change, arrival question or extension request being lost between departments.

Send the operational brief

Include the work site, headcount, separate beds, bedrooms, whole or shared home, dates, parking, maximum commute, weekly budget and any likely extension. Add the reason for the stay so the search is judged against the right routine.

Tell the provider what cannot be compromised. A general request for 'somewhere near Birmingham' leaves too many important decisions unresolved.

Approve what is actually offered

Before confirming, check the property's address, sleeping layout, parking, total price, cleaning or required extras, arrival process and booking terms. Make sure the information is suitable for the people who will use the home.

Keep the confirmed proposal and the contact route available to the traveller. The enquiry itself does not reserve a home.

Checklist

  • Traveller, team lead and company contact
  • Invoice or accounts contact and approval route
  • Work site, dates, shifts and likely extension
  • People, separate beds, bedrooms and privacy
  • Parking, vehicles, access, kitchen and laundry
  • Maximum commute and weekly group budget
  • Confirmed property, total, terms and arrival information

Related stay types

Request a stay

Questions before you enquire

Can a company pay for the accommodation?

Company and agency enquiries are welcome. The payment route and booking terms are confirmed with the proposed stay.

Can I book on behalf of someone else?

Yes. Include the traveller's practical requirements and a contact who can answer questions during the stay.

What if the company needs an invoice?

Put the accounts contact and required invoice details in the brief so the booking route can be checked before approval.